Frequently asked questions
How Avo works, what it can do, how your data is handled, and where to get help.
Last updated: February 22, 2026
What is Avo?
Avo is one personal workspace with focused views for notes, tasks, calendar, journal, documents, tables, health, habits, money, recipes, email, media, projects, and more.
Avo is also the assistant built into that workspace. It can help you find information, understand context, and create or update supported entries without moving between separate products.
How does Avo work across the workspace?
When you make a request, Avo can use the relevant workspace context available to that conversation and the services you have chosen to connect. Supported actions return visible cards, confirmations, or navigation so you can review what happened.
You can always open the underlying view directly when you prefer manual control. Chat and the workspace views operate on the same entries rather than maintaining separate copies.
Does Avo do anything before I ask?
Some enabled features can surface information proactively, including morning digests, reminders, renewal notices, and saved-memory patterns. These features use existing account content without requiring a new message each time.
Connected services remain optional. Health and mood context is excluded from AI replies until you turn on the separate health-context setting, and you can turn it off again at any time.
How is my data protected?
Avo uses authenticated sessions, server authorization checks, ownership-aware database rules, encrypted transport, and platform-managed encryption at rest. Protected browser mutations also use request validation such as CSRF checks where applicable.
Security controls reduce risk but no online service can promise absolute security. The privacy policy describes the providers and data flows used by current features.
Where is my data stored?
Workspace records are primarily stored in Google Cloud Firestore. Files, uploads, photos, and generated media use Firebase Storage. Avo also uses service providers described in the privacy policy for hosting, authentication, billing, AI, connected services, and error monitoring.
Avo does not sell personal information or use it for targeted advertising.
Can I export or delete my data?
Yes. You can request access, correction, export, or account deletion by contacting privacy@heyavo.ai from the email associated with your account.
Consumer health data also has dedicated in-app controls under Settings and a separate Consumer Health Data policy linked in the footer.
Is there a free option or trial?
No. Avo is a paid product. There is no free plan and no trial. New monthly customers get 50% off their first month; later invoices renew at the regular price. Returning subscribers are not eligible for that introductory offer.
Paid plans, current allowances, billing intervals, and introductory pricing are listed on the pricing page.
How do I contact Avo?
Use the contact form for product support, feedback, privacy requests, or policy questions. You can also email:
- Product support: dino@heyavo.ai
- Privacy and data requests: privacy@heyavo.ai
- Legal and policy questions: legal@heyavo.ai